Helping People Thrive

Helping People Thrive | Kia Eke Panuku Te Iwi Whānui

In FY24 we lent a helping hand to those in need and celebrated the diversity of our communities.

Building capability in Te Ao Māori

We continued work to build internal capability and confidence in te ao Māori with Waitangi Day webinars, The Wall Walk workshop, and cultural celebrations.

We recognise the importance of building employee capability and understanding in te ao Māori. Enabling cultural learning helps us to support diversity, equity, and inclusion at all levels of our workforce. Cultural inclusion also provides the foundation to attract and retain our existing kaimahi Māori (Māori employees) while providing better support to Māori and Māori communities through insurance.

Waitangi Day webinars, delivered by Waitangi Limited, gave attendees the opportunity to learn more about Te Tiriti o Waitangi (The Treaty of Waitangi), its modernday application, He Whakaputanga o te Rangatiratanga o Nu Tireni (Declaration of Independence of the United Tribes of New Zealand 1835), and delving deeper into the tāhuhu kōrero (history) behind these significant references to our constitutional arrangements. These webinars, viewed by 260 employees, provided context of the Treaty’s relevance to all in Aotearoa New Zealand, leading to an increase in understanding.

The Wall Walk workshop took attendees on a journey through key events in Aotearoa New Zealand’s history. It was designed to raise collective awareness of the unique history of Māori-Crown relations through a Māori lens, and their impact on Māori and Aotearoa New Zealand. The workshop aims to foster understanding of our history through a collaborative, informative and supportive environment where each attendee plays a small role in the walk to embed learning. 60 attendees collaborated across our Claims teams, our Komiti Whakahaere Māori (Māori Governance Committee) and Safe & Well team to complete the pre-work and workshop activities throughout the day.

Through ongoing initiatives and celebrating dates of significance such as Matariki and Te wiki o te Reo Māori (Māori Language Week), we aim to create a workplace that truly reflects our diversity and supports everyone to contribute to our shared future with confidence. 

AMI supports Habitat for Humanity’s Warm Fuzzies fundraising appeal

AMI’s sponsorship partner, Habitat for Humanity New Zealand, launched its first nationwide donation appeal in July this year. AMI was delighted to support the appeal by providing experienced in-house designers to create the campaign and kickstart the fundraising.

By donating to the Warm Fuzzies appeal, supporters will feel the warm fuzzies by knowing that their donation is helping Kiwis leave behind cold, damp, and unhealthy housing year-round through Habitat’s programmes.

The results of the 2022 Aotearoa Housing Survey showed that several hundred thousand Kiwi families are experiencing unacceptable living conditions, so by supporting the Habitat appeal, AMI is contributing to their worthy cause.

One of Habitat’s key work programmes is supporting families to have a more habitable home. Through initiatives such as its Home Repair and Healthy Homes programmes it aims to help families make their homes safer, warmer and healthier. This ranges from installing heat pumps, hot water insulation and providing curtains through to undertaking essential home repairs to improve safety and create a weatherproof home that can withstand the winter months.

Alan Thorp, Group CEO Habitat for Humanity New Zealand says, “It is so rewarding to be part of an organisation where you are making a real difference to the lives of New Zealanders living in sub-standard housing conditions. Our July appeal will give us the ability to reach more people in need of our support over the coming year.”

The Warm Fuzzies appeal will allow Habitat to support more families facing housing challenges.

Visit Habitat for Humanity New Zealand to learn more about their cause.

IAG signed a three-year TupuToa partnership agreement

The TupuToa Internship Programme aims to empower Māori and Pacific tertiary students to kick-start their careers and serves as a stepping stone towards full-time employment.

Through our TupuToa partnership we have established a pathway to increase Māori and Pacific representation. The need for diversity and inclusion in Aotearoa New Zealand’s corporate landscape drove the creation of the TupuToa programme and we are delighted to benefit from its formation.

The programme provides professional opportunities for Māori and Pacific University students in corporate, government and community organisations by securing a 12-week paid internship.

We had two internships this year, one of whom was offered a placement in the IAG NZ Graduate programme.

Our AMI RepairHub and AMI Roadside Rescue teams (providing vehicle repair and roadside support) are also supporting career development with leaders and managers completing a one-year leadership course this calendar year.

The programme equips leaders with strategies and tools to enhance their leadership skills and includes six modules that require participants to complete activities to reinforce their learning.

We plan to roll out the programme to our AMI HomeHub (property repair) team in FY25 to increase development opportunities and secure career pathways across our Hub Services workforce more broadly. 

Other support

The AMI Community Events team

Held 37 events in local communities across Aotearoa New Zealand in FY24, providing insurance education, risk reduction and safety information.

NZI’s First Foundation partnership

In its 16th year, the programme has seen a total of 17 scholars come through, with two employed at NZI over that time.

Auckland City Mission Cook-Off

In June 2024 Executive General Manager, NZI, Garry Taylor, joined Auckland business leaders and top local chefs to prepare warm and nutritious meals for more than 150 Mission guests at the Mission’s annual ‘Cook-Off’ fundraiser.

The IAG NZ Workplace Experience Programme

Saw 30 secondary school students gain insight into corporate life this year, with one student now employed by NZI.

3,300

we clocked up around 3,300 volunteer hours

$826K

invested in community donations, volunteering and sponsorships

76,000

approximately 76,000 New Zealanders informed of natural hazard risk information

7th

year we received the Rainbow Tick certification