IAG New Zealand’s vehicle repairer, AMI MotorHub, has expanded its services at its Hobsonville site to include Warrant of Fitness (WoF) and vehicle servicing for all customers, not just those claiming for car repairs through their insurance.
AMI Executive General Manager Supply Chain and Hub Services, Dean MacGregor, says that the new streamlined services at Hobsonville AMI MotorHub are available for all New Zealanders.
“To better support our customers, we want AMI MotorHub to become a one-stop-shop for all things motor, including tyre change, wheel balance and wheel alignment, along with petrol, diesel and hybrid vehicle maintenance, servicing and repair.
“We’ve seen a growing demand for additional services beyond vehicle repair work. With the new service offerings at the Hobsonville site, we can meet this demand while also providing service types that fit various budgets.”
The Hobsonville AMI MotorHub, located in popular north-west Auckland, has two vehicle servicing options currently available at launch prices:
A Warrant of Fitness (WoF) is also available either as a stand-alone option or an additional extra.
The Hobsonville site boasts a new, state-of-the-art building equipped with cutting-edge technology, including an in ground steering, suspension and brake resistance testing machine, various fluid evacuation units and wheel alignment scanning and servicing system.
“Customers have responded positively to our new services and have provided great feedback so far,” continues Dean MacGregor.
The technicians’ use of digital diagnostic reports and component photographs, shared on screen to support the customer consultation, stands out as a differentiator for customers.
“This discussion allows customers to talk through questions and concerns and is seen as particularly valuable.
“Customers also appreciate knowing which items on the service report sheet, which follows a simple traffic light system, are priorities for the next 12 months.”
The clean, modern, and thoughtfully planned waiting area, which offers WiFi, beverages, snacks, and a children’s play area, is also regarded as a highlight of the experience.
*For more information, and to experience these new services firsthand, visit the Hobsonville AMI MotorHub webpage - https://www.ami.co.nz/motorhub-services.
Please note: Currently, the service is unavailable for electric vehicles and vehicles under service warranty.